Thank you for using SteakMaster! We're here to help you achieve perfect steak every time.
📧 Contact Us
We aim to respond to all inquiries within 48 hours.
- Support Email: support@steakmaster.app
- Feature Requests: feedback@steakmaster.app
- Privacy Concerns: privacy@steakmaster.app
🔧 Common Issues
Timer Running in Background
- Ensure notifications are enabled for SteakMaster
- Check battery optimization settings (disable for SteakMaster)
- Keep the app in recent apps list
Notifications Not Appearing
- Go to Settings > Apps > SteakMaster > Notifications
- Ensure all notification types are enabled
- Check Do Not Disturb settings
Calculation Differences
- Verify you've entered the correct thickness
- Ensure you've selected the right cut type
- Check if altitude adjustment is needed
📱 When Contacting Support
Please provide:
- Device Model (e.g., iPhone 14, Samsung Galaxy S23)
- Operating System (e.g., iOS 17.1, Android 14)
- App Version (found in Settings > About)
- Clear Description of the issue
- Steps to Reproduce the problem (if applicable)
❓ Frequently Asked Questions
How do I change temperature units?
Settings > Units > Temperature Units
Can I save my favorite cooking preferences?
Yes! After setting your parameters, tap the heart icon to save as a favorite.
Why are my notifications delayed?
Check your device's battery optimization settings. SteakMaster may need to be excluded from battery optimization.
How accurate are the cooking times?
Our calculations are based on scientific heat transfer principles but actual times may vary. Always use a meat thermometer to verify doneness.
Can I use this app for other meats?
Currently, SteakMaster is optimized specifically for beef steaks. We're considering adding other meats in future updates.
🌟 Tips for Best Results
- Let meat come to room temperature before cooking
- Use the actual measured thickness, not package labels
- Preheat your cooking surface properly
- Always verify with a thermometer
- Let meat rest after cooking
📚 Additional Resources
- Website: Coming soon!
- User Guide: Available in the app (Settings > Help)
- Video Tutorials: Coming soon!
💡 Feature Requests
We love hearing from our users! Send your ideas to feedback@steakmaster.app
Popular requests we're considering:
- Other meat types
- Recipe integration
- Social sharing features
- Temperature probe integration