Thank you for using SteakMaster! We're here to help you achieve perfect steak every time.
📧 Contact Us
We aim to respond to all inquiries within 48 hours.
- Support Email: support@steakmaster.app
- Feature Requests: feedback@steakmaster.app
- Privacy Concerns: privacy@steakmaster.app
🔧 Common Issues
Timer Running in Background
- Ensure notifications are enabled for SteakMaster
- Check battery optimization settings (disable for SteakMaster)
- Keep the app in recent apps list
Notifications Not Appearing
- Go to Settings > Apps > SteakMaster > Notifications
- Ensure all notification types are enabled
- Check Do Not Disturb settings
Calculation Differences
- Verify you've entered the correct thickness
- Ensure you've selected the right cut type
- Check if altitude adjustment is needed
📱 When Contacting Support
Please provide:
- Device Model (e.g., iPhone 14, Samsung Galaxy S23)
- Operating System (e.g., iOS 17.1, Android 14)
- App Version (found in Settings > About)
- Clear Description of the issue
- Steps to Reproduce the problem (if applicable)
❓ Frequently Asked Questions
🔒 Is my data safe? Where is it stored?
Yes, your data is completely safe. All your cooking history, favorites, and settings are stored locally on your device only using SQLite database. We do NOT store your personal data on our servers. Your data never leaves your phone and only you have access to it.
💰 Is the app free? Are there hidden costs?
Yes, SteakMaster is completely free with no hidden costs, no in-app purchases, and no subscriptions. All features are available to all users at no charge.
📶 Does the app work without internet?
Yes! SteakMaster works completely offline. Once downloaded, you don't need an internet connection to use any features. All calculations and timers run locally on your device.
👤 Do I need to create an account?
No. SteakMaster does not require registration, login, or account creation. Simply download and start cooking immediately.
⏱️ How accurate are the cooking times?
Our calculations are based on scientific heat transfer principles and tested extensively. However, actual times may vary based on equipment, altitude, and meat starting temperature. Always use a meat thermometer to verify internal temperature for food safety.
🔔 Will notifications work when my phone is locked?
Yes. Timer notifications will appear even when your phone is locked or the app is in the background. Make sure you've granted notification permissions when prompted.
🔄 What happens to my data if I change phones?
Since data is stored locally on your device, it will not automatically transfer to a new phone. Currently, we don't support cloud backup. Your favorites and history will remain on your old device until you uninstall the app or clear app data.
📏 How do I change thickness units (cm/inches)?
Go to Settings > Units > Thickness Unit and select your preferred measurement system.
⭐ Can I save my favorite cooking preferences?
Yes! After configuring your preferred cut, method, doneness, and thickness, tap the heart icon to save it as a favorite for quick access.
🔋 Why are my notifications delayed or not appearing?
Check your device's battery optimization settings. Some Android devices aggressively kill background apps. Exclude SteakMaster from battery optimization:
- Android: Settings > Apps > SteakMaster > Battery > Unrestricted
- iOS: Settings > Notifications > SteakMaster > Enable all
🥩 Can I use this app for other meats (chicken, pork, lamb)?
Currently, SteakMaster is optimized specifically for beef steaks. The heat transfer calculations are calibrated for beef's specific properties. We may add other meats in future updates based on user feedback.
📱 Which devices are supported?
iOS: iPhone and iPad running iOS 16.0 or later
Android: Devices running Android 6.0 (Marshmallow) or later
🌡️ Should I still use a thermometer if the app calculates cooking times?
Yes, absolutely. The app provides scientifically-calculated estimates, but a meat thermometer is the only way to guarantee food safety. Factors like starting temperature, equipment variations, and altitude affect actual cooking times. The app is a guide, not a replacement for proper cooking tools.
🌟 Tips for Best Results
- Let meat come to room temperature before cooking
- Use the actual measured thickness, not package labels
- Preheat your cooking surface properly
- Always verify with a thermometer
- Let meat rest after cooking
📚 Additional Resources
- Website: https://steakmaster.app
- Privacy Policy: View Privacy Policy
- Terms & Conditions: View Terms
- Safety Disclaimer: View Disclaimer
💡 Feature Requests
We love hearing from our users! Send your ideas to feedback@steakmaster.app
Popular requests we're considering:
- Other meat types
- Recipe integration
- Social sharing features
- Temperature probe integration